Privacy Policy

of immmr GmbH, Winterfeldtstraße 21, 10781 Berlin (“immmr”, “we” “our”, or “us”)

1. Preamble

1.1. At immmr our goal is to provide you with any unique and easy to use communication tool. We do understand, that for your user experience it is essential that any data you create while using our service is completely safe. That’s why data protection is one of our main priorities. The following Privacy Policy explains in detail, which data we collect and what we do with it.

1.2. You can access this Privacy Policy at any time on our website or under settings > Privacy Policy in the immmr app.

1.3. This Privacy Policy amends the terms of service of immmr as well as any terms of service for purchases applicable.

2. Subject matter

2.1. This Privacy Policy covers any data processing that occurs when you use our service through the mobile- or webapp, purchase extras or visit the immmr website. Additional data processing occurs, where you use Value added services (VAS) from third-party-providers. Please check the privacy policy of those providers to learn more about what they do with your data.

2.2. immmr will respect your privacy and only process your data according to the applicable data protection laws and as outlined in this Privacy Policy.

2.3. To ensure the protection of your privacy we rely on state of the art technology and our employees. Everyone who works for us has been sworn to data secrecy according to Sec. 5 BDSG (German Data Protection Law).

3. Use of your data

When you use our service or visit our website we will only process as much of your personal data as is necessary to provide our services to you. We will not use your data for any other purposes such as marketing, etc. unless you have given us prior consent.

4. Data processing when using our app

4.1. Use of our service requires registration. To do so, you have to tell us your phone number. After you have registered you can add more details to your account. Some account information such as your name and picture can be seen by other users. All the information you give us will be stored to provide the service to you.

4.2. When you use our service you can call, send information, pictures, your locations etc. All that creates data that we process so that you can use our service and access your content from any device. When you chat with somebody we store the encrypted messages itself and other sent content (e.g. pictures, videos or your location) as well as certain information about the communication such as time and date of the communication and who you are chatting with. When you use immmr to call someone we register the time and date of the all and who you are calling.

5. Data processing when purchasing and using Extras

5.1. Within our service you can buy additional functionalities. To provide these, we rely on partners. This makes it necessary to share some of your data with them.

5.2. When you purchase extras we will store further information on that purchase in order to fulfill our contractually duties. However, we do not collect any payment information directly. When you purchase extras through the iOS App all payments will be processed by Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, USA. All other payments are processed by braintree via PayPal (Europe) S.à.r.l. & Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg or PayPal directly. Those partners of immmr will only store the data required to process the payment.

6. Data processing when visiting our website

6.1. You can visit our website without providing any personal data.

6.2. When you visit our website we store the following information in order to establish the connection between your computer and our server:

  • time and duration of your visit,
  • your ip-address,
  • your browser
  • the domain you called and
  • the data downloaded.

To do this we use cookies. The use of cookies is explained in more detail below.

6.3. You can sign up for immmr through our website. To do so, you have to provide us with your mobile number and e-mail-address. We will use the information provided to send you a link through which you can download the app.

6.4. If you want to apply for a job at immmr and submit a resume through our website, we will only use the personal data contained therein for purposes of a possible employment. You consent to the storage of any information in the resume that is not employment-related. You can withdraw this consent at any time.

7. Sharing your data with third parties

7.1. We will only share your data to the extent outlined in this Privacy Policy, namely were we use partners to provide services to you. We only share information to the extent necessary to provide the service and after making sure those partners observe the same data privacy standards as we do.

7.2. Other than that, we will only share your data with anyone if we are under a legal obligation to do so or to exercise our rights of our contractual relationship.

8. Cookies

8.1. Our service as well as our website uses cookies. Cookies are small text files including information that are transmitted to your browser. It cannot contain any viruses or spy out your device. It does not pose a risk to your device to allow the use of cookies in your browser. When you use our service or visit our website we will use cookies that are either technically necessary or to analyze and optimize our service.

8.2. The use of so called session-cookies is technically necessary. Session cookies are required to initiate and uphold the connection between your device and our servers. Those cookies do not contain any personal data. When you close the app or your browser the cookie will be automatically from your device.

8.3. We use the following trackers for purposes of marketing and optimization of our services:

  • 360dialog by 360dialog GmbH, Saarbrücker Straße 36-38,10405 Berlin, Germany
  • Apteligent by Apteligent Inc., 760 Market Street, Suite 1101 San Francisco, CA 94102, USA
  • Adjust GmbH, Saarbrücker Straße 38a 10405 Berlin, Germany
  • Tealium by Tealium Inc. 11095 Torreyana Road, San Diego, CA 92121, USA
  • Webtrekk by Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany.

8.4. These trackers do not collect personal data from you, only anonymized information on your use of our service. We take precautions that these data collections strictly adheres to German data protection law.

8.5. You can block the use of cookies in the settings of your device or your browser. To do so does not restrict the use of our service.

9. Newsletter

If you want to receive our newsletter you have to sign up for it providing your e-mail-address and your name. We will then use this information to verify your address and send you our newsletter. You can unsubscribe at any time by clicking on the respective link on the bottom of each newsletter.

10. Data security

10.1 We have taken extensive technical and operational measures to protect the personal data collected by us against unauthorized access and misuse. Our security procedures are revised regularly and adapted to reflect technological progress.

10.2. All data transfer between you and us whether it is through our app or our website is encrypted using 128 Bit TLS 1.2.

11. Your right to information, correction, blockage or deletion of your data

You can request at any time without costs any information about the data we stored of you. In some cases you also might have a right to require correction, blockage or deletion of parts or all your data.
If you have any questions which could not be answered by our Privacy Policy or if you want us to delete your data please address your inquiries to:

Our global data privacy officer is Dr. Ulmer, inquiries can be sent to: or:
Deutsche Telekom AG
Dr. Claus-Dieter Ulmer
Friedrich-Ebert-Allee 140
53113 Bonn

Last updated: May 2017